Support

We're here to help with FooZenie.

Send Us a Message

Fill out the form below and we'll get back to you within 24–48 hours.

✓ Message sent! We'll get back to you within 24–48 hours.
Something went wrong. Please try again or email us directly at support@ioriented.com.

Frequently Asked Questions

How do I create a recipe?

You can create recipes in multiple ways: scan a recipe card, import from a URL or video, take a photo of a dish, scan cookbook pages, chat with an AI chef, or enter it manually. All options are available from the Home screen.

Can I use the app offline?

Yes! Your recipes are cached locally and available offline. New recipes will sync automatically when you're back online.

How do I import recipes from a cookbook?

Tap the "Book Import" option from the Home screen. You can scan pages with your camera or upload a PDF. AI will extract all recipes automatically.

How do I delete my account?

You can delete your account from Settings > Account > Delete Account, or visit our account deletion page.

Is my data secure?

Yes. All data is encrypted in transit and at rest. See our Privacy Policy for details.

How do I report a bug?

Use the form above or email support@ioriented.com with a description of the issue, your device model, and OS version. Screenshots are helpful!

App Information

Developer
IOriented Digital Creations Limited